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We found the below review on Bark in 2018 and we have tried to reach out to the sender many times to make things right. Unfortunately they will not respond, which has left a mark on our reputation that has hurt our small business. All we can do is hope that if Sam reads this message, he will get in touch so we can make things right.
We have learned from the experience and can safely say you will not experience the issues outlined below, even if we are dealing with the loss of loved ones. We now have a larger team and are better prepared with HR policies, logistics workflows, etc that ensure that you get what we promise, no matter what.
It is also possible that “Sam” works for another pest control company and has left this review for his own benefit.