Direct Pest Reviews

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Direct Pest Reviews

We Are Committed To Quality

We regularly check Google, TrustPilot and more review sites and post reviews on here. Quality is important to us, so if anything is wrong our customer service experts make it right. To get your review featured, please send it to To hire us for your pest problems, call 0800 088 9382, email or use our contact form.

"I had Direct Pest out today to treat a large wasp nest. Turned up on time and very pleasant. They really knew what they were doing. Fantastic service!"
"These guys helped us out massively with a not so common spider turning up part of the widow family, genuine and extremely helpful.. Wasn't out to rip us off like some others!!"
"Daryl and Vicky were fabulous! Friendly, professional and efficient- I would recommend to any neighbours."
"Top notch service, saved number for any more pests I get"

In Response To Our One Bad Review

We found the below review on Bark in 2018 and we have tried to reach out to the sender many times to make things right. Unfortunately they will not respond, which has left a mark on our reputation that has hurt our small business. All we can do is hope that if Sam reads this message, he will get in touch so we can make things right.

We have learned from the experience and can safely say you will not experience the issues outlined below, even if we are dealing with the loss of loved ones. We now have a larger team and are better prepared with HR policies, logistics workflows, etc that ensure that you get what we promise, no matter what.


"Do not use!!! I have a problem with bird mites and went with this company because they told me they would guarantee to eliminate them. Paid £500 deposit. After paying I received no contract or paperwork which was a big worrying so called the receptionist 4 times to ask her to send or email through and she kept saying she would. Nothing ever arrived. On the day of treatment no one arrived. Called the mobile to he told there was a family bereavement so re scheduled for a few weeks later and guess what, no one arrived again! Since then , no one has answered emails, calls etc and my deposit had not been refunded. We are now taking legal action. do not use!!!"


It is also possible that “Sam” works for another pest control company and has left this review for his own benefit.

Contact Direct Pest

Call 0800 088 6392, email or use the contact form below.

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Available in the Midlands during the lockdown.